RETURNS & REFUNDS

We want you to feel good about what you order from Homewild.

If something isn’t right, please contact us and we’ll do our best to make it right.

We accept eligible returns within [30 days] of delivery.

To qualify for a return, the item must generally be unused and in its original condition, with original packaging where applicable.

Before returning any item, contact us at support@homewild.store with your order number and reason for the return.

Please do not send products back without contacting us first, as the correct return location may vary by product.

If your item arrives damaged, defective, or different from what you ordered, please contact us within [7 days] of delivery.

Email support@homewild.store and include your order number and clear photos or video showing the issue.

Once verified, we may offer a replacement, refund, or another appropriate resolution at no additional cost to you.

For returns that are not caused by damage, defects, or fulfillment errors, return shipping costs may be the responsibility of the customer.

Original shipping charges are generally non-refundable unless the return is due to an error on our part.

For health, hygiene, safety, or customization reasons, certain products may not be eligible for return once opened or used.

Any product-specific return restrictions will be stated on the relevant product page where applicable.

Once your return is received and approved, your refund will be issued to your original payment method.

Please allow approximately [5–10 business days] for the refund to appear, depending on your bank or payment provider.

If you need to cancel an order, contact us at support@homewild.store as soon as possible.

We’ll do our best to cancel it before fulfillment begins, but cancellation cannot be guaranteed once the order has been processed or shipped.

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